Town Code & Ordinances Code — Resolution-23-101

Exactly as extracted, unformatted — for checking against the original. The readable version is easier to read.

RBSOLUTION 23.IOI
A RESOLUTION OF THE COMMTSSTONERS OF QUEENSTOWN TO
AMEND THE DISCONNECTION POLICY FOR DELINQUENT WATER
AND SEWER ACCOUNTS TO INCREASE THE LATE FEE FROM $5.00
TO $10.00
WHEREAS, Md. Code Ann. Environmental Article $ 9-705 and the Queenstown Town
Charter $ 19-60 authorize the Town to construct, operate, modifu and maintain a water and
sewerage system; and
WHEREAS, Md. Code Ann. Environmental Article $ 9-723 through 9-726 and the
Queenstown Town Charter $ 19-65 authorize the Town to establish rates, fees and charges for
municipal water and sewer services; and
WHEREAS, the Town has adopted Section I 4 of the Town Code which addresses the
Town's policies and regulations concerning its water and sewer system, including the payment of
water and sewer charges; and
WHEREAS, by Resolution 17-102, the Commissioners of Queenstown adopted a
Water/Sewer Disconnection Policy to address delinquent accounts; and
WHEREAS, in accordance with Section 14.51 of the Queenstown Town Code, the
Commissioners of Queenstown have determined that it is desirable and in the public interest to
increase the late fee within the Water/Sewer Disconnection Policy to address delinquent accounts.
NOW THEREFORE, BE IT RESOLVBD by the Commissioners of Queenstown that
the following revised policy is hereby ADOPTED.
Town of Queenstown
Water/Sewer Disconnection Policy
The Town of Queenstown establishes the followin g waterlsewer disconnection policy to
be followed when a waterlsewer account is delinquent.
The Town of Queenstown mails out water/sewer bills monthly with a due date for the
following month. If a payment is not received in the office on or before the due date, a $ 10.00 late
fee will be assessed at 8:00 a.m. on the following business day.
In addition to the assessment of a late fee, if payment is not received by the close of
business on the due date, then 10 days after the due date, a disconnect letter will be mailed to all
past due property owners. In addition to the disconnect letter being mailed to the property owner,
in the case of a rental property, a notice will also be placed on the door of all past due rentals. The
disconnect letter will give the owner and/or tenant an additional 14 days to have their water/sewer
bill paid in tull.
Resoluti on 2023
Water/Sewer Disconnect Policy
Page I

If payment in full is not received by the close of the business on the l4th day following the
disconnect letter, the water will be disconnected the following business day at 8:00 a.m. and a
disconnect fee of $35.00 will be assessed to the account immediately. An account is considered
disconnected when the address is given to the water department for disconnection, and not when
the water is physically disconnected. To have the water reconnected, the entire past due bill, along
with the $35.00 disconnect fee and a $35.00 reconnect fee, must be received by the Town Office.
Payment must be received in the Town Office by 3:00 p.m. in order to have water reconnected the
same day.
Example of Town's Billing, Notices and Disconnect Policy*:
Water bill mailed January 3 1"
Water bill due 30 days after mailing (March 2nd)
Late fee assessed on the 30th day after mailing (March 2'd)
Water disconnect letter mailed 10 days after due date (March lztn) if payment still not
received
Water bill must be paid by close of business 14 days after the past-due notice (March 25tn)
to avoid disconnection on the following day (March 27tn)
(*The dates set forth above are for illustration purposes only. The actual billing date may vary)
BE IT FURTHER RESOLVED that this Resolution shall become effective on I
\a
1..1\ ,2023.
WITNESS: TOWN COMMISSIONERS FOR THE
TOWN OF QUEENSTOWN:
-
-"/ President
Thomas B. Willis, Jr., Commi
Resolution2023
Water/Sewer Disconnect Policy
Page 2