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Town Code & Ordinances Code — RES-20-102

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Resolution RES-20-102 formally adopts an updated Town Manager job description for the Town of Queenstown, with the job description attached and incorporated by reference. The job description defines the Town Manager as an at-will appointee who serves at the pleasure of the Town Commissioners and reports directly to them. It lists core responsibilities including implementing Commissioner policy, directing day-to-day town operations, supervising departments, serving as personnel director/HR manager, assisting with budgets, overseeing payroll and employee benefits, and handling water/sewer billing and collections. Additional duties include overseeing contractors and capital projects, seeking grant funding, coordinating legal matters, acting as liaison to appointed boards, attending Commissioner meetings, resolving citizen inquiries, and performing other duties assigned by the Commissioners. The document also states that the Commissioners remain responsible for hiring, terminations, and salary/compensation decisions.

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RESOLUTION NO. 2O-IO2
A RESOLUTION OF THE COMMISSTONERS OF QUEENSTOWTI TO ADOPT THE
TOWN MANAGER JOB DESCRIPTION
WHEREAS, the Commissioners of Queenstown are authorized to adopt such legislation as
it may deem necessary for the protection and preservation of the town's property and for the
protection and promotion of health and safety of town employees and citizens; and
WHEREAS, the Commissioners of Queenstown have determined that it is desirable and in
the public interest to adopt an updated job description for the position of Town Manager.
NOW, THEREFORE, BE IT RESOLVED, by the Commissioners of Queenstown, that
the job description for the Town Manager, a copy of which is attached hereto and incorporated by
reference herein, BE AND IS HEREBY ADOPTED.
RESOLVED by the Town Commissioners of Queenstown on thisd4ha.y of
,2020.
WITNESS: TOWN COMMISSIONERS FOR THE
TOWNQF QUEENSTOWIL
, Town Clerk Thomas B. Willis, Jr., President
Arr,ry+
Amy Moore, Town Clerk Holger Schuster, Commissioner
Town Clerk Alton Hardee, Commissioner
Town Manager Job Description
June 24,2024
Pase I

Town of Queenstown
Town Manager
I. Job Summary The Town Manager is an at-will appointee, and serves at the
pleasure of the Town Commissioners. This is an executive position managing the dayto-day
operations of the Town. The Town Manager is responsible for the implementation of all policy
set by the Town Commissioners and directs and manages the operations of the Town under general
direction from the Town Commissioners, including management and oversight of all departments
and functions; is the direct supervisor of the administrative office, in charge of all planning and
zoning functions; liaison to all appointed boards; and is the speciallgrant projects manager.
II. Job:
Essential Functions of the The duties listed are for illustrative purposes
and do not necessarily include all the duties or activities performed by this position. The Town
Manager shall perform these duties, under the direction and control of the Town Commissioners,
as well as any other duties assigned by the Town Commissioners. Actual duties performed will
vary on a day-to-day basis.
A. Personnel Matters. The Town Manager shall be responsible for developing and
maintaining a personnel program. The personnel-related responsibilities include the following:
l. Plans for, manages, supervises and controls the day-to-day
operations of the Town.
2.
Serves as the personnel director, human resources manager, and
benefit coordinator for the Town.
3. Directs and manages the operations of the Town. Carries out
supervisory responsibilities in accordance with the Town's policies
and applicable laws. Responsibilities include training employees;
planning, assigning and directing work; rewarding and disciplining
employees; addressing complaints and resolving problems;
overseeing leave requests and keeping records of absences from
employment.
4.
Evaluations. The Town Manager shall assist the Commissioners
with the evaluations of Town employees.
5.
Develops and recommends personnel rules and regulations for
adoption by the Commissioners.
6.
lnterprets and enforces the personnel rules and regulations.
Town Manager Job Description
June24,2020
Page 2

7.
Directs and supervises all personnel administration activities.
8.
Assists the Commissioners and makes recommendations concernins
staff, office restructuring, and personnel matters.
9. Promotes and develops programs for improving employee
effectiveness, including training, safety, health, and employee
counseling.
10.
Advises the Commissioners about manpower requirements and
utilization, employee relations, employee appeals and grievances.
l.
1 Evaluates the effectiveness of the total personnel program and its
various components.
12.
The Town Manager shall report directly to the Commissioners of
Queenstown and will keep the Commissioners informed of actions
and issues with regards to the employment of personnel for the
Town of Queenstown. The Commissioners shall be responsible for
any and all hiring, terminations of employment and
salary/compensation decisions.
B. Administrative Duties. The Town Manager shall be responsible for the following
administrative duties :
1. Oversees water/sewer billing, collections and delinquent accounts.
2. Assists the Town Clerk/Treasurer, as needed, with the preparation
of town budgets.
J a . Makes recommendations to the Town Commissioners conceming
water/sewer rates and charges to ensure that the water/sewer system
is self-supporting.
4. Manages and coordinates the development and implementation of
policies and procedures as approved and directed by the Town
Commissioners.
5. Responsible for oversight and administration of payroll, to include
but not limited to payroll processing, compliance with state and
federal reporting and filing requirements, management of
deductibles, preparation of weekly, monthly, quarterly and yearly
state and federal payments and reports.
Town Manager Job Description
June24,2020
Page 3

6. Responsible for oversight and administration of all employee
benefits, programs, and state and federal employment
regulations, to include but not limited to health, dental, life and
disability, reimbursement plans, workers' compensation, safety and
wellness initiates, HIPPA, Cobra, EEOC/ADA, FLSA, FMLA,
vacation, sick and personal leave benefits, employee
communications and supplemental and/or voluntary benefits.
7. Oversees the operation of Town departments. Serves as a liaison, in
coordination with department heads, keeping the Town
Commissioners apprised on departmental activities. Assists
departments with resolution of problems requiring the attention of
Town management. Monitors and evaluates progress of departments
towards the goals and objectives of the Town Commissioners.
8. Oversees professional contractors and/or consultants providing
services for Town projects. Participates in the evaluation and
selection of contractors/consultants. Interacts with and monitors
the contractors/consultants to ensure timely and quality completion
of projects. Facilitates cooperation with the project throughout the
organization and provides information and support as needed.
9.
Regularly meets with the Commissioners to advise on issues and
assisnments.
10. Coordinates legal matters with the Town Attorney.
IL Works with department heads on capital improvement plans and
hnancing.
12. Serves as a liaison between the Town Staff and Town appointed
Boards and the Town Commissioners. Attends Town
Commissioners meetings and other meetings as directed by the
Commissioners, briefing Commissioners on pending agenda items
and other Town issues. Provides updates on the status of Town
operations and projects, and provides administrative support to the
Town Commissioners as needed.
t3. Meets and consults with representatives of other local governments
and appears as a witness before various government commissions as
a representative of the Town Commissioners.
Town Manager Job Description
June24,2020
Pase 4

14. Seeks funding opportunities and assists the Town with the
preparation of grants or other opportunities for funding.
15.
Represents and promotes the Town at government events such as
Maryland Municipal League, the Eastern Shore Association of
Municipalities and the QA County Council of Governments.
16. Answers inquires, resolves citizen's complaints and problems of
complex and consistent nature.
17.
Performs all other duties as assisned bv the Town Commissioners.
Town Manager Job Description
June24,2020
Pase 5
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